By making an transaction on this website or with Dutchstore by phone or email you are agreeing to our Terms & Conditions. If you do not agree, please do not order from Dutchstore.
Terms and Conditions
This entire website with its complete content is Copyright by DutchStore
and owned and operated by A&J Vogel (ABN 37 334 103 256) Herein after referred to as DutchStore.
Permission to use the name DutchStore, DutchStore.com.au and/or A&J Vogel and/or documents and/or photo`s from this website is restricted and may not be used in advertising or publicity without specific, written prior permission from DutchStore.
Dutchstore is not responsible for typographical, technical, or descriptive errors of products listed on this website.
The information contained in this website is subject to change without notice (including after you have submitted your order).
Acceptance of general terms and conditions
The present terms and conditions shall apply to each offer and agreement between DutchStore and the customer, insofar as parties have not explicitly deviated from the present terms and conditions in writing. The present terms and conditions shall also apply to agreements with DutchStore who will call for the services of third parties for the execution. Possible deviations from the present general terms and conditions shall only be valid provided they have been explicitly in writing.
These Terms & Conditions apply to all sales transactions with Dutchstore.
All prices are listed in Australian dollars.
The prices listed on DutchStore.com.au are stated in good faith. However, you accept that mistakes can be made when uploading prices onto the site, or that price may vary between when we display a price and when the goods are purchased. Accordingly, we may validate your order before we accept it. We also reserve the right to limit quantities (including after you have submitted your order) before acceptance, or not to accept the order at all. In case this provision affects your submitted order, we will inform you through email, and if applicable, offer you the opportunity to cancel your order.
When the correct price is higher than the price displayed on your order we may contact you by e-mail or phone to let you know the correct price and provide you the opportunity to cancel your order.
All orders are payable in Australian dollar (AUD) only. You have the option of using Visa/MasterCard through our secure online ordering system, PayPal or transfer money directly into our bank account.
We accept credit and debit card transactions which are handled by PayPal, the world`s largest secure payment processor. All PayPal credit card payments are made without us knowing your credit card details for added security. One of the most effective ways to protect yourself from identity theft is to keep your financial information private. PayPal enables you to pay without sharing your financial information with sellers. Not only is your financial information kept private, PayPal guarantees 100% protection against unauthorised payments sent from your account.
If you pay online with a debit/credit card, your bank may charge you a fee, Dutchstore cannot be held responsible for any fees payable.
DutchStore expects payment before shipment, unless other arrangements have been made.
You can directly deposit the order amount into our bank account using the EFT details below.
Name: A & J Vogel
Comments: Please include your name and order number in the reference/comment field with payment so we can identify the transaction.
DutchStore.com.au guarantees that the goods to be delivered shall meet the usual requirements and standards that can be set for and made upon them and that they have taken all the necessary care and attention to assure they correspond to the description that is given on the site and date the order was made.
The guarantee mentioned above shall be valid for the standard period the goods ought to be fresh, until the best before date if applicable. No guarantee is given for any deterioration in the products due to atmospheric, climatic or other conditions during transport, delivery to, or storage of the products from time of despatch to consuming of the products.
It is the responsibility of the customer to store products in a decent manner and/or temperature until consuming of the product. If the label on the product is unclear or in a different language please contact DutchStore to seek advice about the right storage place.
No guarantee is given at defects goods when this is the result of injudicious or improper use or when the customer or third parties have introduced changes or tried to introduce changes to the products without DutchStore.com.au knowledge or consent in writing or if they have used it for purpose for which the products were not intended.
Upon receipt, the customer must inspect the delivered goods at the moment of delivery.
All goods leave our premises in good condition.
DutchStore cannot recognise claims for damage due to atmospheric, climatic or other conditions beyond our control.
If chocolate products are exposed to heat or cold they may lose their surface gloss and acquire what is known as bloom, bloom is a film of crystallised sugar cocoa butter which does not impair the flavour or eating quality. The most favourable storage temperature for chocolate products is between 18 C and 22 C and not in direct sunlight.
No guarantee is given if you buy products or specials where the products are over the best before date. If a product has a best-before date, you could purchase and consume the product after that date, though the food may not be at its peak quality, therefore you have received a discount on the regular sales price.
The best before date is clearly stated in the product description if applicable. DutchStore cannot and will not for any reason, be held liable for any deterioration in the products due to customers failure to read the products description.
No food products with a use by date will be sold on DutchStore.com.au once it is past the use by date, in contrast to products with a best before date.
Possible visible shortcomings or damage must be reported via e-mail to email@example.com within 48 hours, together with the submission of the note of purchase and photo`s of the defect goods.
Damaged goods will be refunded to the amount of the purchase price, paid for the damaged item(s).
Many computer monitors are not correctly calibrated (particularly LCD Monitors & Laptops) and colours may appear different to the actual products. Colours may also change slightly with each batch of confectionery made. If colour or quality is important to you we suggest that you purchase a small quantity of the product to see the real colour and quality of the product before buying in bulk.
We cannot exchange products because the colour is different than the image on your computer monitor.
If you need our products for a special promotional purpose, please purchase a small amount first to see the actual product before buying in bulk.
In no event shall DutchStore, DutchStore.com.au and/or A&J Vogel be held liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.
To the extent permitted by law, DutchStore `s and/or A&J Vogel maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods sold through the DutchStore.com.au website.
When the producer of a defective good is liable for consequential damage, DutchsStore`s liability shall be limited to replacing the good, or returning the purchase price. The customer is personal liable for its choice of products and after delivery is entirely responsible for the conservation and consumption of the products.
Although adding of the allergens information to products on the website of DutchStore is done with the utmost care, DutchStore cannot be held liable for any errors and/or damage that may result from possible inaccuracies.
Please note that many products are produced in an environment where nuts are sometimes present therefore we are unable to guarantee our products will be nut free even if that is stated in the allergens information added to the product description on the website. Many manufacturers use the same production lines for a number of products for example so it is not possible to guarantee that any product is free of any particular ingredient.
Anyone with an allergy should read the ingredients listing on the product before consuming to assess if the products are suitable for their specific dietary needs or allergy.
If unclear please contact DutchStore before consuming.
All photographs and illustrations of products on this website are indicative of the product. Colours, shapes, etc for all products may change when new batches are made. DutchStore cannot be held liable for any change in colour, shape, form, etc. If this is important to you, please confirm with us prior to purchasing.
Please keep in mind that the colours, shapes, flavour, etc. of confectionery could change, even if you have received samples or purchased this product before, when a new batch of the product is made. We do not accept any liability if this change occurs.
You agree to indemnify, defend and hold us and our employees and staff harmless from any liability, loss, claim and expense, including reasonable attorney`s fees, related to your violation of this agreement or use of this website.
Copyright 2009-2012 DutchStore
All rights reserved - No content, images, photographs or any part of this website maybe copied, duplicated or reproduced without the written permission of DutchStore. We will issue, without warning, immediate legal proceedings against any offenders. If you have used any of our images or content, please remove any such images or content immediately.